Safety and support

We are committed to providing the highest standard of customer support. At every step, from first call to product delivery, we strive to provide a quick, fuss-free experience. Here’s how:

• Technical advice – Need product advice? Our technical support team will help you find precisely the right solution for your needs.
• Stock range – We offer an extensive range of off-the-shelf products, usually with same-day dispatch. In a hurry? You’re in the right place.  
• Distribution network – Every single member of our global team is committed to delivering outstanding customer service through technical expertise and helpful advice.
• Continuous innovation – As part of our ISO9001 procedures, we actively seek feedback from customers and act accordingly. This is central to our commitment to maintaining our position at the forefront of this industry and forming long-term partnerships with our customers.

Our customers stick with us. Over the past four years, 40% of our overall business – and nearly 50% of trade business – has come from existing customers.

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About us

• A business built on trust
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• Safety and support

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