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Safety and support

We are committed to providing the highest standard of customer support. At every step, from first call to product delivery, we strive to provide a quick, fuss-free experience. Here’s how:

Service and support
  • Technical advice – Need product advice? Our technical support team will help you find precisely the right solution for your needs.
  • Stock range – We offer an extensive range of off-the-shelf products, usually with same-day dispatch. In a hurry? You’re in the right place.  
  • Distribution network – Every single member of our global team is committed to delivering outstanding customer service through technical expertise and helpful advice.
  • Continuous innovation – As part of our ISO9001 procedures, we actively seek feedback from customers and act accordingly. This is central to our commitment to maintaining our position at the forefront of this industry and forming long-term partnerships with our customers.

Our customers stick with us. Over the past four years, 40% of our overall business – and nearly 50% of trade business – has come from existing customers.

Don't see the product you need?

Our range is continually developing and expanding - plus we frequently undertake custom engineering design - so if you don’t see the exact product you need, please contact us with your exact requirements.

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  • Thank you so much for your excellent customer service — especially to the shipping department.

    Ricardo
  • Thanks so much for your help. As always, you guys are Awesome. It’s a pleasure to work with you!

    Charlie
  • We received the parts today, and I just wanted to tell you that it has been a pleasure working with you on these cable protectors. You guys did a great job of getting us what we needed and getting it to us quickly. We look forward to developing a long and mutually beneficial relationship between our companies.

    Kent
  • I really appreciate how accommodating you and your company have been with our requests. Great work!

    Steve
  • Thanks a lot to you guys. It is a pleasure to receive such superlative customer service.

    Yvan
  • We do so appreciate your efforts ... as we expected, Slingco continues to keep the bar high when it comes to customer service and support. Looking forward to many more years of our continued success together!

    Bill
  • Thanks for the awesome customer service!

    Holly
  • I know this is a quote, but I cannot express to you how much it means to see 'ALL PARTS ARE IN STOCK' - your team does a fine job.

    Robert

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